QUOTE VALIDATION:  Quotations are valid for 7 days.  With the volatile nature of raw materials needed for fabrication and the fluctuation of manufacturer pricing of goods sold, we cannot guarantee prices beyond the expiration date of our estimates.  If the purchasing decision is made after the expiration date, please request updated pricing.
LEAD TIME:  8-10 weeks from deposit payment date.  The lead time is for production only.  Shipping lead time will vary depending on shipping location and size of the order.
SHIPPING: Orders are typically shipped via common carrier, pre-paid and added unless other arrangements are made for pickup by the customer. The shipping amount quoted is only an estimate and will be confirmed by the carrier at the time of shipment.
CLAIMS:  Sales representative of MAD Greenhouse Products must be contacted to process a claim based on damaged or missing materials.  Documentation and photos are required indicating proof of damage as well as driver signature acknowledging damage on provided Bill of Lading (BOL).  Claim must be submitted within 3 days of receipt for damaged material.  Claim must be submitted within 30 days of receipt for missing material.  It is critical to inspect shipment immediately.  Return of any material must be approved by MAD Greenhouse Products and assigned a Return Material Authorization (RMA) number.